This infographic displays the process to increase your customer retention rate. It is specific to equipment rental businesses. However the right side of the map is applicable to any business which relies on recurring monthly payments. Click to enlarge image. Customer Retention Services Competitive Edge About Marti Linkedin Profile
“Customer retention is often overlooked as a business strategy for success. For the New York equipment rental operator, it can be his ace in the hole.” Industry Outlook The equipment rental industry is expected to grow in the next five years. New York state’s market is forecast to experience double the national growth rate. It …
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